Mom And Daughter; Magic Kingdom; Cinderella's Castle; AA; Mickey Balloon
  • On Mar 11, 2017
    Rebecca from MN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just returned from our disney vacation. We purchased a mr. Potato head mug at the park. During traveling on the plane to home, it broke. Is there any way I can find a replacement since this is a park item?

    Hi Rebecca! 

    I'm so sorry to hear about your Mr. Potato Head mug. Unfortunately I can relate. I've had multiple instances of ornaments breaking, no matter how much I wrap them, in my luggage on the trip home.

    The Disney Store has a "Disney Parks" section of their website where you can buy some of the merchandise sold in the parks. Upon doing a quick search of the Mr. Potato Head mug, I didn't see a match. 

    Another option is on the My Disney Experience app, there is an option to buy authentic Disney Park merchandise. You can certainly check on the app to see if the mug you bought is available. 

    If that doesn't work, what I've done in the past is ask a friend who is visiting to pick up an item for me and mail it to me, and of course I reimburse them for the merchandise and shipping. 

    The past couple of trips I've actually scanned merchandise in the Disney Store in the park and then bought it in the app and had it shipped to my home so I didn't have to tote it. I know that doesn't help you for this instance, but on a future trip this may be a good option.

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Meet the Panelist: Stacy, South Carolina

My name is Stacy and I'm a native Carolinian, single mom to two amazing teens, and a Walt Disney World fanatic! My kids and I are Disney Annual Passholders and whether we are celebrating a birthday, running a runDisney race, or simply having a craving for a Mickey pretzel, we visit the most magical place on earth as much as possible! I am ecstatic to share the tips and tricks I have learned over the yEARS as part of the planDisney panel!
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