Mom and daughter in front of Cinderella Castle
  • On Apr 28, 2022
    Linda from NY Asked

    I have just returned from disney. I do not see the option to buy individual photos for 18.95. I click on picture I like and only allows me to purchase memory maker for 199.00 or 69.00 for the day. I was told by 2 workers that I would buy 169.00 or each pic

    Welcome to planDisney, Linda!

    It sounds like you recently returned from a spectacular trip to The Most Magical Place on Earth. I'm so glad you had the opportunity to come "home" during The World's Most Magical Celebration but imagine those post-Disney blues are hitting pretty hard at this point. I've been there many times before myself. Watching my favorite Disney movie while snacking on some popcorn out of my souvenir popcorn bucket seems to turn my post-Disney frown upside down. Perhaps doing something similar will help you too!

    I have a feeling that mischievous Stitch is up to his old tricks again when it comes to your Disney PhotoPass photos. Before I have you reach out to a Cast Member by phone though, let’s make sure you are in the right location first. Open up your My Disney Experience Mobile App and click “My Photos” on the main screen to view your Disney PhotoPass Gallery. Find the picture you want to purchase and click on it. The option to purchase unlimited downloads of that photo should pop up. You can also purchase individual photos online via the Disney PhotoPass webpage in the same manner (by clicking on a specific photo) when you are signed into your My Disney Experience account. If you do not see the option to purchase individual photos, then you will need to call (407) 560-4300 to get assistance from the helpful Cast Members on the Disney PhotoPass support team. Remember, your Disney PhotoPass pictures expire 45 days from the date they were taken, so don’t wait too long to get things sorted out.

    Linda, I hope this helps. Please stop back by planDisney if we can help with any other questions you have. Have a magical day!

    Tomorrow is just a dream away,
    Alyssa
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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