Ahoy there, Jennifer,
Welcome aboard planDisney! I hope you had a magical time on your
Disney Cruise Line vacation. I can't wait for my next sailing! I'm so glad your daughter received the royal treatment at
Bibbidi Bobbidi Boutique while on board, yet so sorry that she had the unmagical moment of losing her princess ring. Like Cinderella getting to the ball on time, this is an all-hands-on-deck situation!
Jennifer, I checked with a Cast Member to see if she knows if the Fairy Godmother has any of the thingamabobs that do the job in replacing the ring. Unfortunately, she couldn’t wave a magic wand for us, but she did offer some advice for us, which was to try
emailing Merchandise Guest Services. There is no guarantee, but they might be able to help locate a replacement. Now, a dream is a wish your heart makes, so let’s keep wishing upon a star that they can!
We want your little princess to live happily ever after and you will be sailing away on another Disney Cruise Line adventure soon. Please let us know if you have other questions about your next Disney vacation; we are here to help!
Wishing you many magical memories,
Shannon