mom and daughter smiling on board; repunzel costume
  • On Aug 25, 2023
    Jennifer from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just returned from a Disney Cruise and my daughter lost the princess ring from the Bibbidi Bobbidi Boutique package somewhere at the airport yesterday. Is there a way to purchase/replace it?

    Ahoy there, Jennifer,

    Welcome aboard planDisney! I hope you had a magical time on your Disney Cruise Line vacation. I can't wait for my next sailing! I'm so glad your daughter received the royal treatment at Bibbidi Bobbidi Boutique while on board, yet so sorry that she had the unmagical moment of losing her princess ring. Like Cinderella getting to the ball on time, this is an all-hands-on-deck situation!

    Jennifer, I checked with a Cast Member to see if she knows if the Fairy Godmother has any of the thingamabobs that do the job in replacing the ring. Unfortunately, she couldn’t wave a magic wand for us, but she did offer some advice for us, which was to try emailing Merchandise Guest Services. There is no guarantee, but they might be able to help locate a replacement. Now, a dream is a wish your heart makes, so let’s keep wishing upon a star that they can!

    We want your little princess to live happily ever after and you will be sailing away on another Disney Cruise Line adventure soon. Please let us know if you have other questions about your next Disney vacation; we are here to help!

    Wishing you many magical memories,
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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