Greetings, Laura, and welcome to planDisney!
Can you believe you’ll be walking right down the middle of Main Street, U.S.A. with a churro in hand and Cinderella Castle in view in mere days? As if that’s not enough to get excited about, you’ll also be at The Most Magical Place on Earth during
the most magical time of year. Besides the delicious
festive treats and holiday decorations at every turn, you’ll get to experience one of my favorite annual events, the
EPCOT International Festival of the Holidays. Be sure to make room in your schedule to see the fan favorite
Candlelight Processional. This Festival offering features the retelling of the traditional Christmas story set to the backdrop of an angelic choir. It gives me goosebumps every time I watch it and is the perfect way to ring in the holiday season.
As for your question, I’m sad to report that you cannot return items purchased on shopDisney to the merchandise locations at Walt Disney World Resort. To return your items, you would need to follow the steps set forth in
shopDisney’s Return Policy. The policy states you can return items via the mail within 30 days of your order’s shipping date, so as long as you are within that return window, you should be able to return your Halloween items (some exclusions apply). Alternatively, the policy states that returns can be made to any Disney Store location in the continental United States in accordance with their In-Store Return Policy (certain items excluded). Likewise, any items you purchase from Walt Disney World Resort cannot be returned to a Disney Store location or to shopDisney through the mail.
I know that’s not what you were hoping to hear, Laura, but the good news is you will be having the time of your life making magical memories real soon, and what could be better than that?
Have a holly jolly vacation,
Alyssa