• On May 18, 2021
    Rhonda from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a resort package in my cart and I cannot complete my order.

    Hi Rhonda,

    Thanks so much for stopping by planDisney! I'm sorry to hear that you're having some technical difficulties, and I'd be happy to help so you can get all of this straightened out and return to dreaming your Disney dreams and looking forward to having them come true during your vacation!

    My first thought is that it sounds like that pesky Stitch is simply causing some difficulties. Any time I have trouble with Disney's website, I try refreshing the page or working in a different browser. Most of the time, that's all it takes. I'm wondering, too, was there one required field somewhere that was left blank?  If you try both of those ideas and you're still having trouble, please don't hesitate to call a friendly Cast Member for assistance. Someone from Website Support could help you address whatever issues you're facing or you could simply call the main vacation planning line at (407) 939-5277 and they could help you book your entire trip. I'm sending pixie dust that you're able to get your vacation package booked without any more hassle!

    Once your trip is booked, it's time to start thinking ahead to all the fun you'll enjoy! Beginning 60 days ahead of time, you'll be able to make your dining reservations as well as any Enchanting Extras Collection plans. It's always so fun to see your itinerary come together!

    Thanks again for bringing your question to us here at planDisney, Rhonda, and please feel free to stop by any time you have a Disney-planning question or want some advice about any aspect of your visit. I hope you have a truly magical vacation!

    Missy
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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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