resort polynesian castle monorail
  • On Jan 8, 2022
    Cathy from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    The resort I booked now has lower rates, how do I get a price adjustment

    Hey howdy hey, Cathy!

    Welcome to planDisney! I'm so glad you stopped by with this excellent question. I, too, like to keep a lookout for any Special Offers, Deals & Discounts that arise for my upcoming Walt Disney World Resort vacations and apply them to my existing reservation. The fact that you would like to do the same means you will have even more pixie dust in your piggy bank to use in the theme parks or on dining while on your trip. Who wouldn't want to save a little extra on their Disney Resorts Collection hotel reservation?

    Keep in mind that the number of allocated rooms for any given special offer is limited, so availability may be scarce. However, applying a special offer to an existing resort reservation is really quite simple. From a browser, access your My Disney Experience account and go to "My Plans." Under the My Plans, Reservations and Tickets section, you should see your Disney Resorts Collection hotel reservation listed. Click where it says "Change Reservation." This should navigate you to a new page with several options of how to change your resort reservation.

    Click "Change" next to where it says "Vacation Offer." You should see a page for your existing resort reservation and any available special offers you can apply to it. Choose the special offer you wish to apply and press "Select" at the bottom of the page. This will navigate you to a page comparing your original reservation side-by-side with the requested reservation. This is also where you can see the price savings. If everything looks good to go, click "Check Out."

    You will have to walk through the checkout process again until you reach the page with your confirmation number, which should remain the same as the one for the original reservation. I hope you are able to successfully apply the special offer to your existing resort reservation, but if you run into any issues trying to apply it, I suggest you call 407-939-5277 to speak with a reservation agent. They should be able to assist you further.

    Be sure to check out the EPCOT International Flower & Garden Festival while you're here. Between the colorful topiaries of Disney characters, fun exhibits, specialty sips and eats, lush gardens and the Garden Rocks Concert Series, it's sure to be a highlight of your trip!

    Enjoy every magical moment of your vacation, Cathy!

    Wishing you all the pixie dust, 
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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