Sisters in front of Cinderella Castle
  • On Aug 2, 2021
    Holly from MI Asked

    Hello, we reserved tickets to magic kingdom for today, flight was canceled so I bought more tickets to magic kingdom for Friday. Trying to see about being refunded for today's tickets?

    Hello Holly!

    Flight delays can be such a headache! I know last week for sure was challenging, and one airline, in particular, had many cancelations and delays. (My coworker got stuck in Florida!) At this point, I am sure you’ve already visited the theme parks, and I am sorry for this reaching you after the fact. Hopefully, you were able to chat with Guest Services about your ticket situation upon arrival.

    Typically, theme park tickets are non-refundable. However, the value paid for your ticket can usually be applied to the purchase of a new ticket. Ideally, I would advise someone in a similar situation to first call ticketing, and not to purchase new tickets, since the first set is not refundable. Typically, your ticket date can be changed to the new date, and if the new date is a higher price point, you will just be charged for the difference. If the new date is a lower price, however, you will not receive a refund for that difference.

    If a Guest ended up with two sets of tickets, I would recommend using them and spending your second day enjoying an alternate theme park if you had time during your trip. The other idea would be to save one set of tickets to apply towards a return visit in the future. I hope however it worked out, that you had a magical visit to the Walt Disney World Resort!

    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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