Welcome to
planDisney, Maria del Pilar! I'm so excited to see that you're busy planning a visit to the
Walt Disney World Resort! Thanks so much for sending us your planning question.
I’m so sorry to hear that you’re having issues making your
Disney Park Pass Reservations. The first thing I would do is try to update your browser. It’s important to note that Walt Disney World Resort webpages work best when you use Google Chrome, Mozilla Firefox, Microsoft Edge or Safari browsers.
If you still aren’t able to make your reservations, you can reach out to a local travel agent in Mexico, or call the resort at +1 (407) 827-7144 to speak to a Cast Member. Sometimes Stitch can make it tricky to make plans online. Speaking to Cast Members may be best when we deal with glitches that we can’t resolve on our own.
Maria del Pilar, I hope this information is helpful. If you have any more planning questions, you can always come back to see us here or at
planDisney en Español. ¡Siempre es nuestro placer ayudarte con todos los detalles de tu próxima visita!
Veronica