Star Wars Galaxy's Edge Family Walking Storm Troopers
  • On Jan 28, 2022
    Robin from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have reservations for our trip 2/8-10/22 and am trying to change my reservations for 2/10 from Hollywood to the Magic Kingdom but have been unable to do this via the app on my phone. Could you please help me? Our vacation is soon and this is stressin

    Hello Robin, and welcome to planDisney!  I'll be happy to assist you with your question.

    At this time, all Guests ages 3 and up must have a Disney Park Pass reservation as well as valid theme park admission in order to enter a theme park.

    If you would like to change your Disney Park Pass reservations to a different theme park, you will need to cancel your original reservation and then make a new Disney Park Pass reservation.  Be sure to check the availability calendar before canceling your current Disney Park Pass reservation.

    In the My Disney Experience mobile app, select the menu in the lower right corner of the home screen, and then select "Future Plans".  Select the Disney Park Pass you would like to cancel.  You should then see a blue cancel button on the next screen.  I am looking at my Disney Park Pass reservations in my account right now, and for whatever reason, my reservation is not showing me the option to cancel in the app -- although the cancel button does appear for a different Park Pass reservation I made for my family members.  However, when I view my Disney Park Pass reservations in "My Plans" on the My Disney Experience website and select "View Details" next to my park pass I do see the option to cancel.  So if you are having trouble canceling using the My Disney Experience mobile app, perhaps try the website instead and see if that helps.

    Robin, please feel free to visit us at planDisney again if you have any additional questions.  We are always happy to help.  Wishing you a wonderful vacation!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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