Disabled Father; mother, brother and sister; cast member;
  • On Feb 29, 2024
    Kristen from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I make reservations for MK seats and sweets and Port Orleans carriage rides in my 60+10 day window? I'm trying at 69/68 days out and keep getting a "sorry we had to duck out" error. Help! Worried to miss my window!

    Hi there, Kristen, and welcome to planDisney from a fellow resident of the Bluegrass State! You'll be heading to the Sunshine State in a few weeks, so let's talk about booking Enchanting Extras for your Walt Disney World Resort visit.

    I'm sorry to hear Donald keeps "ducking out" on you. I typically see Stitch eating the page when I'm having technical difficulties! Sometimes, logging out and back in clears that up, and I've also cleared my history and cache with good results. Donald often pops his head in when the site is busy, so you might have better luck soon.

    Another tip is to try to book on the My Disney Experience mobile app. For booking an Enchanting Extra, tap the search icon at the bottom of your screen and enter the name of the experience. If it's bookable on the app, you'll tap the blue "Check Availability" button. If you've tried all that with no luck, let's dig a bit deeper.

    Disney Resort Hotel guests can book dining and many Enchanting Extras 60 days before arrival, and they should be able to book for the length of their stay up to ten days. If you're booked at more than one resort, that's called a split stay, and you can probably only book for the length of that first resort. If that's the case, consider booking those experiences earlier in your visit or try again when you're 60 days from the second hotel reservation.

    I checked availability for Magic Kingdom Fireworks Dessert Parties: Seats & Sweets in late April and saw open spots. I also checked the Horse Drawn Excursion - Carriage Ride at Disney's Port Orleans Resort - Riverside and saw availability for that experience. So if you've tried troubleshooting and still cannot book, I suggest calling the Tours, Recreations line for assistance. The Cast Members can see your reservation information and help you book experiences if available.

    Disney's Keys to the Kingdom Tour is one of my favorites from the Enchanting Extras Collections. This five-hour walking tour is perfect for any Walt Disney fan because it's full of facts and trivia about his life and his passion for his theme parks. Our tour guide took us "backstage" for a glimpse behind the most magical curtain on Earth! 

    Kristen, I hope you and Donald Duck can make up and be friends! Maybe I'll see ya real soon in Kentucky. Go Cats! Or Cards! Please stop by planDisney anytime.

    Magic awaits,
    Elaine
thumbnail image for Elaine

Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

Related Video

  • thumbnail image for Disney Gift Guide | planDisney Podcast – Episode 9

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.