• On Jun 14, 2021
    Arlene from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a reservation for September for 4 but I was not asked the names of my guests and I am concerned that they will not get bands in their name

    Hello, Arlene, and welcome to planDisney! I'll be happy to help you with your question today.

    You can update Guest names under My Family & Friends and select MagicBands on the My Plans section of My Disney Experience. To access the My Plans page, visit disneyworld.com and sign in to your account or open the My Disney Experience app on your smartphone. Find your Disney Resorts Collection hotel reservation and under "My Reservation" you will see a section to "Choose MagicBands" with a MagicBand icon. Simply select the members of your travel party you'd like to purchase a MagicBand for and make your choices. 

    As a reminder, Disney is strongly recommending Guests use Online Check-In to aid in social distancing efforts and avoid delays. "When you use the Direct-to-Room service, you provide us in advance of your arrival with information typically collected during a traditional check-in at the Front Desk. On arrival day, you'll receive notifications on your mobile device with real-time updates, including when your room is ready and what your room number is." You can begin the online check-in process now on disneyworld.com or with the My Disney Experience app. Be sure to bring your MagicBand with you or set up the Unlock Door feature on your smartphone. 

    If you have a credit card on file there's also no need to stop by the Front Desk to check out of your room. Simply leave your room any time before 11:00 a.m. on the morning of your departure. If you're not leaving town immediately, you can store your luggage with Bell Services. Disney will send an email with any itemized hotel charges or you can view your charges on the My Disney Experience app.

    Arlene, please let me know if I can help you with any other questions before your visit to Walt Disney World Resort in September.

    Have a magical day!
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Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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