Ahoy there, Timothy! We're glad you cruised by with your question.
I'm so sorry you're having a hard time with this! I'll walk you through the steps to get this done.
When you get to the
Disney Cruise Line website, you are going to want to sign in. Click where it says Already Booked, and when the menu drops down, click
My Reservations. If you just have one cruise booked, it will open up for you, but if you have multiple cruises coming up, click the one for which you are trying to make a reservation.
Once you've got your cruise details opened up, you'll click the
My Plans tab. You'll see your cruise itinerary, broken down by days. Pick the day you're interested in, and on the right-hand side, there's going to be a plus sign that says Add Activities. That drop-down menu has a tab for Dining, and that's where you'll be able to make that
Palo Steakhouse reservation.
Make sure you are within your booking window, which is based on your
Castaway Club status. You are automatically enrolled in the club after your first sailing. If you've never sailed before, you can begin booking 75 days prior to sailing, and that booking window goes up to 120 days before sailing for Platinum Castaway Club members - guests who have sailed on more than 10 sailings.
If none of this works, Timothy, you can
call to speak with a very helpful Cast Member to see if they can figure out what's going on. It may be something technical.
Good luck, Timothy!
Anna