MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Oct 1, 2025
    Lu from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hi, I have an reservation, but i can't check in in the Disney World app. Please help. Also i'm trying to buy magic band through my reservation for a discounted price, but the site's been down for over a month.

    Hi Lu!

    Thanks for visiting us at planDisney!

    Let’s chat about completing online check-in for your Disney World resort first. You can do this on Disney World’s website or on the My Disney Experience app. Prior to completing online check-in, make sure your resort reservation is linked to your account. 

    Once you have your resort linked, you can click the My Disney Experience button on Disney World’s website, then scroll down to the “My Plans” section. Find your check-in day, then click “Start Check-in” and follow the prompts. 

    On your My Disney Experience app, you can click the 3 lines in the bottom right corner, click “Future Plans,” find your resort check-in date, then click “Start Check-In Now.”

    Now, moving on to ordering your MagicBands! I recommend doing this on Disney World’s website. After you have your resort reservation linked to your account, hover over the My Disney Experience button, then click My MagicBands and Cards. From there, you should be able to place your order. 

    To take advantage of the discounted rate, you must purchase your MagicBands at least 6 days before your trip. If you’re hoping to have your MagicBands sent to your house before your trip, make sure to complete your order 11 or more days in advance. If you order 6-10 days prior to your trip, your MagicBand will be available at your resort when you arrive. 

    If you’re still having trouble, you can call the Tickets and Hotel Reservations phone line, and a friendly Cast Member will be happy to help you out!

    I hope you have the best trip! Let us know if you have any other questions.

    Jenn J. 

thumbnail image for Jenn

Meet the Panelist: Jenn, Ohio

Hello from Ohio! I’m Jenn–a physical therapist, wife, and mom of 3 boys…who look just like Huey, Dewey, and Louie if you squint! I grew up visiting “The Most Magical Place on Earth,” and now I consider Walt Disney World my home away from home. I have a healthy mix of Joy and Nostalgia when I’m at the Disney Parks, and I’m so excited to help you make lifelong memories on your next Disney vacation. Learn More About Jenn

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