Mother with son and daughter in hotel bed reading a book
  • On Jul 31, 2023
    Luis from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can we request if we want a room on the first floor for a resort reservation that we have???

    Hey, Luis! Welcome to planDisney.

    You've made a great decision to stay at a Disney Resort Collection hotel. One of the main reasons I like to vacation at Walt Disney World Resort is the joy of staying on property. 

    To make a room request, sign in to your My Disney Experience account using your internet browser. Then follow these steps:

    • Click "My Plans."
    • Scroll down to your hotel reservation and click "Start Check-in."
    • Scroll down to the section that says, "These Details Are on File - Hotel Account PIN, Room Requests, Reservation Address" and click "Show Details."
    • Click "Edit" next to "Room Requests."
    You'll then find a number of room request options, which vary depending on your hotel. For example, you might be able to request "Large Balcony" or "Ground Floor" or "King Bed" or "Near Elevator" etc. You can make up to 2 requests. Cast Members will try their utmost to grant your requests, however, there are no guarantees.

    Once you select your requests, complete the other relevant sections (i.e. approximate arrival time, credit card details, etc.) and then click "Save."

    I hope that's helpful, Luis! Thanks for stopping by planDisney. I hope your trip is "practically perfect in every way."

thumbnail image for Mike

Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

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