Hey, Luis! Welcome to planDisney.
You've made a great decision to stay at a
Disney Resort Collection hotel. One of the main reasons I like to vacation at
Walt Disney World Resort is the joy of staying on property.
To make a room request, sign in to your
My Disney Experience account using your internet browser. Then follow these steps:
- Click "My Plans."
- Scroll down to your hotel reservation and click "Start Check-in."
- Scroll down to the section that says, "These Details Are on File - Hotel Account PIN, Room Requests, Reservation Address" and click "Show Details."
- Click "Edit" next to "Room Requests."
You'll then find a number of room request options, which vary depending on your hotel. For example, you might be able to request "Large Balcony" or "Ground Floor" or "King Bed" or "Near Elevator" etc. You can make up to 2 requests. Cast Members will try their utmost to grant your requests, however, there are no guarantees.
Once you select your requests, complete the other relevant sections (i.e. approximate arrival time, credit card details, etc.) and then click "Save."
I hope that's helpful, Luis! Thanks for stopping by planDisney. I hope your trip is "practically perfect in every way."
Mike