• On Jan 22, 2020
    Nicole from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how can i request a ground floor room at pop century? i'm sure it used to be an option in the drop down in the past. it isn't there as an option but we would really really prefer ground floor.

    Hi Nicole!

    I'm excited to hear you'll be staying at Disney's Pop Century Resort. It has always been my favorite value resort, and the recent addition of the Disney Skyliner is a huge bonus. Guests are really loving this new transportation!

    With the Disney Skyliner, you'll be just a few minutes away from Epcot and Disney's Hollywood Studios. Just hop on a gondola, and you'll be treated to a bird's eye view of Walt Disney World as you travel through the skies. Keep a look out for your favorite Disney, Marvel and Pixar characters too. They'll be traveling the skies with you on the passing gondolas!

    The best way to add a room request to your Walt Disney World reservation is to call (407) 939-1936. Once you connect with a Cast Member, you can let them know that you'd prefer to have a ground floor room. While room requests cannot be guaranteed, Walt Disney World will do their best to honor your preferences.

    Have a great trip! Be sure to let the Disney Parks Moms Panel know if we can help you with any additional planning details!
thumbnail image for Kathie

Meet the Panelist: Kathie, South Carolina

Our family of four is an adventurous and nerdy bunch! Vacations match our lifestyle with tons of action, rides, park-hopping and over-the-top experiences. Dining is tops too! From scrumptious snacks to vegetarian meals, we enjoy it all! Learn More About Kathie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.