• On Dec 16, 2021
    Nelmarie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I would like to request a copy of my hotel bill. who can i contact?

    Hi Nelmarie,

    Welcome to planDisney! I hope you had a truly magical Walt Disney World Resort vacation, and all of your Disney dreams came true during your stay!

    If you still happen to be soaking up the magic and fun at The Most Magical Place on Earth, you'll be able to see all of your charges within the handy dandy My Disney Experience app by clicking the three horizontal lines, choosing "Resort Hotel," and clicking "View Charges."

    If you've already checked out of your Disney Resort hotel, though, you'll need to do one of a few other things to see your charges. First, I'd encourage you to search through the email address you had on file for your stay. You should have received what's called a Guest Pay Folio from Disney on the morning of your check-out with an itemized list of all of your expenses. Maybe try searching through your junk folder if you don't see it in your inbox? Of course, you're always welcome to call a friendly Cast Member who specializes in past visits at (407) 939-6104, and they'll be happy to assist you, too. 

    Thanks so much for stopping by planDisney, Nelmarie, and don't hesitate to come see us again any time you have a Disney-planning question. I hope the memories you made on your magical vacation bring a smile to your face for years to come!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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