Preschooler/toddler on Carousel
  • On Jul 21, 2023
    Heather from uk Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I request bed rails prior to our visit at Pop Century? We are coming from the UK and don’t really want to call overseas, is there an email address?

    Hello there, Heather!

    Welcome back to planDisney! I know you must be eagerly counting down to your September visit. I have a trip planned around the same time and am already in major planning mode for dining reservations, enchanting extras, and even some matching outfits, too! 

    I know it's not always ideal to call across the pond, so I'm happy to share that you can contact a Cast Member via email right from the Walt Disney World Resort website. Simply navigate to the help link, and you should see an option to email or call along the right side of the page. Complete the requested fields including reservation number, select a subject from the drop-down list, and add the details of your request in the text box. A Cast Member will respond with next steps. If you aren't able to coordinate a request for bed rails in advance of your visit, you can also request them upon arrival from the Front Desk at Disney's Pop Century Resort.

    You've made a great choice in resort accommodations for your upcoming trip! I've stayed at Pop Century twice before and loved the convenient access to both EPCOT and Disney's Hollywood Studios via the Disney Skyliner. My kids love soaring to the parks in a themed gondola and we find it to be a comfortable, spacious way to travel at the start and end of our day. You'll also be a short walk from Disney's Art of Animation Resort, which is home to some adorable character theming and photo ops. 

    Your visit puts you right in the middle of EPCOT International Food & Wine Festival, so be sure to check out the incredible menus available at the Global Marketplaces. Your little one might also enjoy searching for Remy throughout World Showcase as part of Remy’s Ratatouille Hide & Squeak scavenger hunt. Purchase a map and stickers and receive a special surprise upon completion of the quest. 

    Heather if we can answer any additional planning questions please don't hesitate to come back and let us know. I'm wishing you a most magical trip!

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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