Heigh-Ho Logan,
As 2021 positively moves forward,
Walt Disney World continues to monitor and maintain a healthy and safe environment for all Guests and Cast Members. One such way is the Disney Park Pass reservation which allows Walt Disney World to keep park capacity at safe numbers. All Guests are required to make a
Disney Park Pass reservation for the first park they plan to enter for the day. At the moment, Guests with the
Park Hopper option will need to enter the first park they have reserved but do not need a reservation for their park-hopping parks. Park-Hopping hours begin at 2:00 p.m. and Guests should check park availability on their
My Disney Experience mobile app or by calling (407) 560-5000.
I am sorry to hEAR of your conundrum. My best piece of advice is to call (407) 939-4357 and explain what happened. They can access your account and have a look and maybe a little pixie dust will be sprinkled your way. Cast Members are dealing with a high volume of calls so pick a time of day which you don’t mind staying on hold. In the meantime, continue checking the
Theme Park Availability calendar.I hope this helps and am sending much Faith, Trust and Pixie Dust your way.
Amy M.