Mom and daughter in front of Cinderella Castle
  • On Mar 18, 2022
    Darcy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I remove the water marks from the photos on our Disney Photo Pass we purchased? I see them on the App in the Photo section but they all have water marks. My daughters is the manager of the account and hers do not have water marks. Thank you

    Greetings, Darcy.

    Welcome to planDisney! It sounds like you recently returned home from a trip to The Most Magical Place on Earth. I'm glad to hEAR you had the opportunity to visit during The World's Most Magical Celebration but know those post-Disney trip blues are likely stronger with you than the Force is with Yoda. I've been there and felt that many times before. You know what cheers me up? I put on my favorite Disney movie and snack on some popcorn out of my souvenir popcorn bucket and start dreaming about my next trip. Perhaps the same will work for you!

    Reminiscing over photos from my last Walt Disney World Resort vacation also seems to help ease those blues. I love to relive the magic and memories, and it seems like you do too. I understand your concern with having watermarks on your Disney PhotoPass pictures and would be happy to help clear up the confusion. It sounds like your daughter purchased Memory Maker for your vacation photos through her My Disney Experience account, which is why the photos do not have watermarks when she views them.

    Whoever links the Memory Maker to their My Disney Experience account will have the ability to view all of their Disney PhotoPass photos (including the photos from individuals on their Family & Friends list) watermark-free and have the ability to download them. Unfortunately, this means you won't be able to do either of those things with the photos from your trip at this point in time unless you purchase individual photos yourself. I typically manage the Memory Maker in my My Disney Experience account on our large family trips and make sure to share the photo downloads with my family members when we return home. I also purchase a Disney PhotoPass Archive USB flash drive for each separate family. The flash drive will have all the photos from your trip loaded onto it and is quite affordable. Perhaps your daughter can purchase one for you to have your own copies of the photos in one place rather than you purchasing photos one at a time. Remember, Disney PhotoPass pictures expire 45 days from the date they were taken, so don't forget to have your daughter download them all or order a flash drive before they expire.

    I hope this information proves helpful, Darcy. If I misunderstood your question or you need further clarification, don't hesitate to let me know. I'm happy to help!

    Have a magical day,
thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

Related Video

  • thumbnail image for Quick Tip | Memory Maker

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.