Family in Magic Kingdom
  • On Jun 1, 2021
    Andrea from OH Asked

    When I registered for my Disney account, I put in a wrong email address. How can I change it so I can get our tickets?

    Heigh-Ho Andrea,

    Welcome to planDisney, as you continue to plan your Walt Disney World vacation have a look at our Panel Extras for more Vacation Tips and feel free to ask us anything? Transportation to and fro? Best Roller Coasters that aren’t too wild and crazy? Favorite Must-Try snacks? What can kids do around Epcot’s World Showcase? You have a Disney question, we have a Disney Answer. 

    I am sorry to hEAR about your ticket conundrum, in order to recover your ticket purchase you will need to speak to a Cast Member in Guest Services. You can call (407) 566-4985 beginning at 7:00 a.m. Mickey Mouse Time and someone can assist. Prior to and if you have not already done so, I highly recommend creating a My Disney Experience account and download the mobile app. This is your vacation hub. Here Guests are able to monitor their Disney Resort Collection hotel reservation or vacation package, purchase/link/modify/upgrade Walt Disney World tickets, create their Disney MagicMobile digital pass, make an advanced table-service dining reservation, use the mobile food and beverage order option at any time, stay up to date on attractions wait times and that’s just a small tidbit of what it will do for you. Take the time and become comfortable navigating your My Disney Experience, it truly is a handy dandy tool and one in which you can easily find your tickets once you have linked them. 

    Follow the Disney Parks Blog for exciting Disney News and may your upcoming stay be filled with many magical and memorable moments.

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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