Brother and Sister; Toy Story Mania; Hollywood Studios; Toy Story Land
  • On May 26, 2024
    Samuel from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I registered for DAS via video call and wondering when I will see it appear on my app? Thanks!

    Hello there, Samuel!

    A warm welcome to planDisney and thanks for stopping by with a wonderful Walt Disney World Resort vacation planning question. I'm thrilled to see you'll be visiting The Most Magical Place on Earth very soon! There's nothing like a splendid springtime visit to the Walt Disney World Resort. I'd be honored to help you prepare for an unforgettable day in the theme parks!

    Disability Access Service (DAS) provides accommodations to Guests who experience difficulty tolerating extended wait times in traditional queue settings by allowing them to reserve return times for attractions. It sounds like you've already registered for the service via live chat with a Cast Member, so that's fantastic! Once your eligibility has been determined during the registration process, you can expect to see the DAS "tile" appear as an option in your My Disney Experience mobile app upon your arrival at the theme park. Once the option appears, you'll be able to start making and redeeming return time selections to minimize your attraction wait times!

    Samuel, you'll be able to make your next selection starting ten minutes after once you've redeemed your first return time. So, to maximize the magic during your theme park day, be sure to keep making and redeeming selections as you go!

    If you have any questions throughout the day, you can always reach out to a friendly Cast Member at Guest Relations or a Guest Experience Team location (blue umbrellas). For any additional vacation planning guidance, you're always welcome to revisit us here at planDisney as well! We're here to help you make the most of your time at The Most Magical Place on Earth.

    See ya real soon,

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Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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