Hiya Terri,
Welcome to planDisney, and thank you for your service! As the child of veterans, it always makes me happy to know that the
Military Salute tickets exist and Walt Disney World Resort honors Service Men and Women (and their families) in this way. I am very excited to be assisting you today with your planning question.
I’m sorry you are having difficulty getting your Military Salute Tickets linked to your My Disney Experience account. I hope I can help you find the correct ID number so you can make your
Disney Park Pass Reservations for next month. Your Military Salute Ticket should have come as exchange certificates if they were purchased at a military installation (if purchased through
Shades of Green, this information is still the same). If this is the case, you should look for a 16-digit code on the back of the exchange certificate. The code is typically located in the bottom right corner for Shades of Green tickets. Once you find this code, that is the number you will use to link your tickets in
My Disney Experience. If you cannot locate this code or the code isn’t working, I recommend speaking to a Cast Member in
Website Support. They would be able to help troubleshoot any glitches you may be experiencing so that you can get to making your Disney Park Pass Reservations.
I hope my guidance helps you link your Military Salute tickets, Terri. Before I let you go, Terri, I hope that during your visit, you have a chance to view the Flag Retreat ceremony. In the hustle and bustle of Magic Kingdom Park, it is often overlooked, but it is one of my favorite traditions. If you can, add it to your itinerary one day. Please come back and see us if there is anything else we can do!
Happy Planning,
Ashley F.