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  • On Aug 16, 2022
    Clinton from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get a refund for tickets at disneyland?

    Hello, Clinton! Thanks for reaching out to planDisney with your question. I'm happy to help!

    According to Disneyland's ticket terms and conditions, theme park tickets are non-refundable. However, they can be used later (up to the expiration date) as long as they are completely unused and based on the new date(s) availability for your ticket type.

    To change the date on your tickets, you first need to cancel your initial park reservation. To do this, log in to your account, hover your cursor over "My Disneyland," and choose "Ticket and Reservation Details" from the drop-down menu. Next, select "View My Park Reservations" and click "Cancel Reservation." Then, once you get your confirmation of cancellation, you can book a new date. Also, your tickets will still retain their value even after their expiration date and can be applied toward purchasing a new ticket with an equal or higher price. These policies do not apply to special event tickets or multi-day tickets that have been partially used.

    Another option is to consider gifting your unused tickets to a friend or family member with an upcoming Disneyland Resort trip. You'll need to contact the Disneyland Ticketing Department at (714) 781-4636 seven days a week from 7 am until 9 pm Pacific Time. The Cast Members can assist with changing the name on your ticket, and once that is done, you can give them the ticket numbers to link to their Disneyland Mobile app

    I hope this helps, Clinton! We'd be honored to help you again sometime, so feel free to write back!

    Eean
thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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