Girl at Disneyworld
  • On Apr 25, 2021
    Rebecca from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is your refund policy for park tickets? can they be refunded 30 days or 60 days before a trip? has it been updated due to uncertainty around Covid?

    Hiya, Rebecca!

    Rebecca, first of all, I completely understand needing to be flexible when planning your vacation. 

    At this time, theme park tickets are non-refundable. If you do have to change your plans, do not worry! The value that you paid for your tickets is never lost, and you can simply freeze the tickets in your account to be used at another time. Just make sure that you change the date of your tickets in your My Disney Experience Account and cancel your Disney Park Pass system reservation before midnight on the day before you are set to visit. 

    Please note that if you change your tickets to visit at a time when tickets are priced higher than your original purchase, you may be subject to the difference in price. 

    If you choose to purchase a Walt Disney World Resort vacation package, which includes tickets and accommodations at a hotel in the Disney Resorts Collection, you are eligible for a full refund up to 30-days before check-in. 

    I hope that this gave you a bit of clarity, Rebecca! Please come back here if we can answer any other questions as you embark on your planning journey. 

    Adventure is out there!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.