• On Jan 28, 2020
    Shelly from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Recommendations for cellular service

    Welcome back aboard the Disney Parks Moms Panel, Shelly!

    HOLD THE PHONE.  It is almost time for your high seas adventure with Captain Mickey!  Can you believe you will be setting sail in just a few days?  I hope you've double checked your packing lists and downloaded your Disney Cruise Line App, it is time for your vacation!

    I put my phone into retirement when we sail away, but my husband needs to stay connected for work.  We contacted our carrier to determine if any of the islands of the Bahamas or Caribbean were included in our current plan and were pleasantly surprised to hear that many were! 

    Typically, we don't turn on cell service unless we are in port now.  If you do need to use cellular or internet service during your cruise, Disney Cruise Line does offer internet and cellular service at sea for an additional fee.  Cell phone services are available in your stateroom from most cell phone companies like AT&T and Sprint.  My family uses Sprint and when we were near shore, we were able to get a signal when needed.  We found it was easier though to keep connected with family via email using the internet packages available through Connect at Sea.

    I would recommend you contact your current cell phone provider to determine if service is included in any of the ports you will be visiting and what usage rates and international roaming charges may be if you use your cellular service while at sea.  This way if you need it, you know it is there for you.  But I encourage you when possible to disconnect and enjoy your time onboard!

    Call us back at the Disney Parks Moms Panel if you have any additional questions before your getaway, Shelly!

    "Sea" ya real soon!  Angie
thumbnail image for Angie

Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

Related Video

  • thumbnail image for Three Vacations all in One on Disney Cruise Line

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.