Magic Happens Parade at DLR; mickey; moana; Main Street
  • On Aug 21, 2023
    Graciela from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently upgraded my tickets but I can't see them on my account.

    Hiya Graciela!

    Welcome to planDisney, and thanks for stopping by with your question for us. 

    I'm thrilled to hear you've upgraded your tickets because a trip to Disneyland Resort is as magical as it gets! Can you imagine it now? Experiencing fantastic attractions, trying delectable delights, and seeing your favorite stories come to life. It's no wonder they call it The Happiest Place on Earth!

    Graciela, since you said you've already looked into your account and don't see your tickets, I called and spoke to a friendly Cast Member at the Tickets line who told me the best thing to do would be to give them a call. A Cast Member will be able to get into the system to pull your tickets in and link them to your account for you. 

    Once the tickets are pulled back into your account, you can log into the Disneyland mobile app, navigate to the ☰ feature menu, and tap the "Tickets and Passes" option to view your tickets. 

    Wishing you an enchanting visit, Graciela!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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