Bright Suns, Raul!
I hope you found your journey to a
galaxy far, far away to be excellent as you explore the planet of Batuu! And I’m sure you were able to discover the superiority of Blue Milk over Green Milk at the
Milk Stand. If you’re anything like me, you realized you might not be the best choice for piloting the
Millennium Falcon: Smugglers Run, but you’ll do it anyway because it’s just so much fun!
Ah, Raul, I see the First Order has interfered once again, and I’m sure the Rebel Alliance will want to send aide your way. I
contacted a Gatherer who informed me that you will want to email Merchandise Guest Services at merchandise.guest.services@disneyparks.com. Be sure to describe your issue in detail, include your receipt or a copy of your credit card receipt, as well as photos. If you’d like to include a video of the malfunction, that would be even better. Once the Gatherers have received your email, they will get back to you as soon as they can with options for assistance.
’Til the Spire, Raul.
Aena