Couple on Main Street, U.S.A.
  • On Apr 8, 2021
    James from CA Asked

    Hi, I recently purchased tickets for my family and I but when I tired to reserve for the theme park it only allows me reserve for my son and me NOT my wife. Is this because i still Have a balance to pay?

    Hi James,

    Oh no! It's not very magical to have your princess left behind, is it? I'm so glad you stopped by for some assistance, and I'd be happy to walk through a few things you could do to make sure she can enjoy her visit with her Prince Charming and Mouseketeer!

    First, as long as your theme park tickets are linked to each Guest within My Disney Experience, you should be able to make your Disney Park Pass reservations for everyone even if your vacation package balance is not yet paid in full. Have you checked to make sure her ticket is linked properly? Or is it possible that she has a separate My Disney Experience account and you need to link via the Family & Friends list and give each other permission to make plans for each other? Once you're sure her ticket is linked and you two are paired together properly within My Disney Experience, I'd recommend trying again to make your Disney Park Pass reservations. The first step you come to will be to select the group you're traveling with. This is where you want to make sure that you, your son, and your wife are all selected before you move on to choosing the date and theme park. If you've tried all of this and you're still having trouble, I'd encourage you to call a friendly Cast Member for assistance. I'm sending pixie dust that you get everything all straightened out soon so your entire family can start counting down the days until the magic and fun begin!

    I see that you're approaching another important Disney-planning milestone! Did you know that dining reservations and Enchanting Extras Collection reservations open up 60 days ahead of time? Since you're staying in the magic with Disney Resorts Collection, you'll have the added benefit of being able to make reservations for your entire stay (up to 10 days) at that 60-day mark. Once you add those extra plans, you'll really start to see your itinerary come together! SO exciting!

    If there's anything else we can help with as you're planning your visit, James, please don't hesitate to stop by planDisney again. I hope you and your family have a truly magical vacation together this summer!

    Missy
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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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