child with Mickey
  • On Jul 8, 2021
    Brett from LA Asked

    I recently purchased passes for an upcoming stay. I inadvertently created a new account when making the purchase by using a different email. Is there a way to combine the two accounts?

    Heigh-Ho Brett,

    Welcome to planDisney, I am happy to guide you in the right direction for further assistance with your My Disney Experience account. A handy-dandy Cast Member in Website Support can solve your conundrum and put you back on the path to planning. Simply call (407) 939-4357 to make your request. At the moment Cast Members are experiencing high call volume so I recommend calling when the phone line opens at 7:00 a.m. Mickey Time. 

    In the meantime stay up to date with exciting Disney News by following the Disney Parks Blog and check out our Instagram (@planDisneypanel) and Panel Extras for more Vacation Tips. 

    Have a Practically Perfect Day,

    Amy M. 
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Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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