I recently purchased passes for an upcoming stay. I inadvertently created a new account when making the purchase by using a different email. Is there a way to combine the two accounts?

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Answer 1

Heigh-Ho Brett,

Welcome to planDisney, I am happy to guide you in the right direction for further assistance with your My Disney Experience account. A handy-dandy Cast Member in Website Support can solve your conundrum and put you back on the path to planning. Simply call (407) 939-4357 to make your request. At the moment Cast Members are experiencing high call volume so I recommend calling when the phone line opens at 7:00 a.m. Mickey Time.

In the meantime stay up to date with exciting Disney News by following the Disney Parks Blog and check out our Instagram (@planDisneypanel) and Panel Extras for more Vacation Tips.

Have a Practically Perfect Day,

Amy M.

I recently purchased passes for an upcoming stay. I inadvertently created a new account when making the purchase by using a different email. Is there a way to combine the two accounts?

Meet the Panelist: Amy, Virginia

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I recently purchased passes for an upcoming stay. I inadvertently created a new account when making the purchase by using a different email. Is there a way to combine the two accounts?”

Meet the Panelist: Amy, Virginia

Related Links

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

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Update Browser

I recently purchased passes for an upcoming stay. I inadvertently created a new account when making the purchase by using a different email. Is there a way to combine the two accounts?