• On Dec 26, 2019
    Amy from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I received two complimentary tickets last December for volunteering at the Candlelight service at Epcot. How do I verify if they are not expired?

    Hey, Amy! Thank you so much for volunteering your time last year at one of Walt Disney World Resort's most beautiful seasonal events. The Candlelight Processional is always on our Disney must-do list. We were so thankful that the Disney Parks Blog live-streamed one of the shows this year since we were not able to make it to Epcot. We actually pulled it up on their YouTube channel on Christmas night to watch it again with my family. 

    Amy, you may have some success calling the Existing Tickets line to check on the expiration date of your complimentary tickets. However, in my experience with these types of tickets, you may need to present them at one of the theme park ticket windows to have them checked. Many Disney Theme Park Tickets can be verified over the phone, but there are special ones such as yours that have to be validated by Guest Services in-person to provide exact information on their usage.

    Thank you for stopping by with your question and I hope you have a magical visit to Epcot! In case you do plan to visit before December 30, know that this year's Candlelight Processional is still being celebrated. Hopefully, you will get another chance to experience it!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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