We received 3 tickets by mail and the name is wrong on one ticket. Do we need to re order or can we make our reservation with the 3 tickets and have it chaged at a kiosk there are 2 in my name 1 in my grandsons and none in my wifes.

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Answer 1

Heigh-ho Jacqueline!

Welcome to planDisney, and thank you for stopping by with a question for us.

Magic Mirror on the wall, who is the luckiest of them all? It’s YOU because you’re going to The Happiest Place on Earth soon! Nothing beats visiting Disneyland Resort with the ones you love most, and I am elated to hEAR you’ll all experience the magic together!

Jacqueline, you can call and speak to a friendly Cast Member at Disneyland Resort Technical Support at (714) 520-6222 or Disneyland Ticket Services at (714) 781-4636 to reassign the name on your ticket. The Cast Members have been quite busy during the exciting reopening, and there may be a wait before you’re connected, but they’ll be happy to whistle while they work on your issue to help you get it resolved as soon as they can!

I do hope you’ve made your theme park reservations, as those are required along with your tickets in order to enter the theme parks! And I can’t wait for you to experience Snow White’s Enchanted Wish! I hEAR it’s incredibly magical!

Have an enchanting time, Jacqueline!

Aena

We received 3 tickets by mail and the name is wrong on one ticket. Do we need to re order or can we make our reservation with the 3 tickets and have it chaged at a kiosk there are 2 in my name 1 in my grandsons and none in my wifes.

Meet the Panelist: Aena, Texas

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We received 3 tickets by mail and the name is wrong on one ticket. Do we need to re order or can we make our reservation with the 3 tickets and have it chaged at a kiosk there are 2 in my name 1 in my grandsons and none in my wifes.”

Meet the Panelist: Aena, Texas

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Related Video

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

Thanks for submitting your comment!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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We received 3 tickets by mail and the name is wrong on one ticket. Do we need to re order or can we make our reservation with the 3 tickets and have it chaged at a kiosk there are 2 in my name 1 in my grandsons and none in my wifes.