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  • On Nov 7, 2016
    Dean from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We received complimentary passes as a prize in a contest. How do these work? Is there an expiration date? Do I just show up at the park with the passes? Thank you!

    Hi, Dean!
    That's so exciting! Congrats on winning tickets to Walt Disney World Resort!

    I would recommend connecting the tickets to your My Disney Experience account to see if any restrictions turn up on the ticket. If you can't see any details about the tickets online, I would recommend calling the "Existing Tickets" phone line to see if a Cast Member can help give you any additional details. Some tickets might have blackout dates. I'd have for you to get to the resort and find out you can't enter a park with your winning tickets!

    I hope that helps and you're able to have a magical experience!

    -Jen
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Meet the Panelist: Jen, Missouri

I’m a mom, wife and goldendoodle dog owner who is not afraid to ride a fast roller coaster again and again. I love to travel - which is good since I telework with a job in Washington, DC. I’ve visited Disneyland and Walt Disney World multiple times and it’s fed into my belief that you’re never too old to have fun. I run when I can and recently earned my runDisney Coast to Coast medal! I also love photography and founded an online special needs community. Learn More About Jen

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