• On Mar 3, 2021
    Kate from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I receive my tickets to enter the parks?

    Welcome to planDisney, Kate! Thanks for stopping by the Panel with your question.

    I'll be happy to help you with your ticket inquiry. If you purchased your theme park tickets online, check your email for your confirmation. Then make sure your tickets have been linked to your Disney account. Some tickets may not automagically appear in My Disney Experience. To verify, visit the Link Reservations and Tickets page on disneyworld.com.

    After your theme park tickets are linked, you can view them in the My Plans section of My Disney Experience. When you sign in to My Disney Experience or open the My Disney Experience app, the My Plans page will have your park tickets and any hotel or dining reservations.

    You will also need to make a theme park reservation through the Disney Park Pass system. Currently, all Guests ages 3 and older must have a park reservation to enter the theme parks. There is a "Know Before You Go" video on disneyworld.com with instructions on how to make a park reservation. I've also shared simple step-by-step instructions below.

    1. Sign in to your Disney account on the My Disney Experience app.
    2. Select all members of your party from your family and friends list. 
    3. Select the date you wish to visit.
    4. Select the park you want to visit.
    5. Select the time you will arrive.
    6. Review your reservation details and confirm.
    If you go through each of these steps and are still having trouble with your park tickets or reservations, a Walt Disney World Cast Member can assist you. To contact a Cast Member, call (407) 566-4985 or email ticket.inquiries@disneyworld.com. 

    Please let us know if we can answer any other questions before your visit to the Most Magical Place on Earth.

    Have a magical day!
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Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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