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  • On Oct 31, 2022
    Paul from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I reassign a military ticket for Disneyland when someone in my party can’t attend.

    Hiya, Paul.

    Welcome to planDisney! I’m so glad you followed that trail of pixie dust that led you here today and would be happy to help.

    I’m sorry to hear someone in your party can’t come along on your magical adventure as planned. The good news is all is not lost where their ticket is concerned. While tickets can be assigned to an individual on the Disneyland Resort website or in the Disneyland mobile app ahead of your arrival, the tickets aren’t officially assigned to a particular person until they scan the ticket at the park entrance for the very first time. Once they do, the Cast Members at the entrance will snap their photo and assign the ticket to that individual for the remainder of its length. This means someone else can simply use the ticket in their place. However, if you would rather clear up the name issue ahead of your arrival, you can always contact Guest Services.

    Now, while Disneyland Resort theme park tickets are not officially assigned to an individual until they scan in at the gates, there are a few caveats where military tickets are concerned. Disney Military Promotional Park Hopper Tickets require the military member or spouse to be present when the ticket is activated, and they must be using one of the tickets. Thus, if the military member or spouse is the one who can no longer attend, you won’t be able to use the tickets until they can come along. If, however, the ticket is simply a discounted standard theme park ticket purchased from a military ticket office, you can follow what I mentioned above with reassigning the ticket when scanning into the park entrance.

    I hope this information proves helpful, Paul, but please stop by planDisney again if you have further questions or need more clarification. Enjoy your trip!

    Have a magical day,
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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