Disabled person on Kilimanjaro Safari
  • On Jan 6, 2020
    Judy from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    2 questions. We will be in FL for Feb. !) Do they rent wheelchairs and can you be dropped off close to the gate/tram while my car is parked? 2) Are there 3 day flexible passes? I saw some online awhile back but not now. FYI your co-worker Jo is my BFF

    Hi there, Judy, and welcome to the Disney Parks Moms Panel! We are so happy that you stopped by! I frequently travel to the Walt Disney World Resort with my father-in-law, who is unable to walk long distances but does not own a personal wheelchair or Electric Conveyance Vehicle (ECV). I am happy to tell you that the Walt Disney World Resort makes his trip absolutely seamless with the mobility options provided. 

    Judy, you may rent either a manual wheelchair or an ECV upon arriving at each of the four theme parks, at both water parks, and even at Disney Springs. In each location, the rental station is near the entrance and clearly marked on both the physical map and on the My Disney Experience Mobile App. Note that rentals are available on a first-come, first-served basis, so you may want to arrive earlier in the day to ensure that you get one as they can not be pre-reserved. I am speaking from personal experience when I say that we have never had a problem obtaining one, although they are not guaranteed.  

    In terms of getting into the park, complimentary courtesy wheelchairs are provided in the parking lot and may be used to get from your car to the nearest wheelchair rental location. Simply ask a parking attendant for assistance. Additionally, when I am traveling with my father in law who does not have a handicapped permit, we usually pay for Preferred Parking. In most cases, this will get us close enough to the front gate that he does not need the courtesy wheelchair, although it is still available. 

    In regards to the flexible 3-day ticket, Judy I am happy to tell you that this is still an option! When you are purchasing your ticket, select an approximate day that you think you will visit, and once you proceed to the next screen, there will be an option to select the “Flexible Dates Option.” This will allow your ticket to be good any day on or before December 31st, 2020. Additionally, with this option, you will have 14 days to use all 3-days of your ticket, as opposed to the normal 5-day limit (for a 3-day ticket). 

    If you do not want to purchase the Flexible Dates Option, you can make changes to your tickets, including your ticket dates, prior to midnight ET of the day before your ticket’s first valid use date. There is no change fee to change the date of your ticket; however, you may be subject to a different price depending on if the new dates fall into a different pricing category. Judy, the option of changing my dates usually works out to be more cost-effective for me, as long as I am planning to use my tickets within the allotted time frame from the first use.  

    Judy, I sincerely hope that this has helped, and we hope to see ya real soon! Please come back over to the Disney Parks Moms Panel if we can help with your vacation planning!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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