• On Jun 17, 2019
    Robin from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have a question about WDW annual passes. In previous years we were able to exchange the value of unused tickets booked as part of packages towards our annual pass renewals. I am wondering if this works now that the tickets are date specific? thanks

    Hi, Robin, and welcome back to the Disney Parks Moms Panel.

    The good news is that you are still able to apply the price of an unused Theme Park ticket toward a Walt Disney World Resort Annual Pass renewal. Since you will be renewing as opposed to upgrading for the first time, I would recommend visiting the new Disney Ticket Center at Disney Springs or any of the Guest Relations locations at any of the Theme Parks to make the application. If you’re a Guest at an official Walt Disney World Resort hotel, your hotel’s concierge should be able to help you, too. While typical renewals can also be done through the My Disney Experience mobile app or over the phone, since yours is an exceptional circumstance, I would recommend renewing in person since "upgrades from tickets to annual passes are not available online or via the phone at this time."

    The amount applied toward your Annual Pass will depend on the type of ticket and validity date(s) of the ticket(s) purchased as a part of your package. You’ll also want to make sure you activate your renewal within 14 days of the ticket’s validity window and within 60 days before or 30 days after your Annual Pass’ expiration date, too.

    For additional information about Annual Pass renewals and upgrades, check out the Frequently Asked Questions on the Walt Disney World Resort website, call the dedicated Annual Passholder helpline, or submit your question online.

    In the meantime, please let us know if there are any additional questions we can answer for you, Robin. We hope to see you real soon.

    Amy
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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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