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  • On Jul 18, 2021
    Kristi from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I put in the wrong email address when I purchased tickets today! How do I fix that? I bought 8 tickets.

    Heigh-Ho Kristi,

    Hakuna Matata, this is not the first time this has happened to a Guest nor will it be the last. In order to correct your email conundrum, you will need to call (407) 566-4985 to speak to a Cast Member. Only they can access your information and put you on the path so you are able to access your tickets in your My Disney Experience and start making Disney Park Pass reservations.  Cast Members are experiencing a high call volume so I recommend calling early when phone lines open, 7:00 a.m. EST (aka Mickey Time) for a shorter wait time. 

    As you continue to plan check out our Instagram (@planDisneypanel) and Panel Extras for more vacation planning tips and continue to reach out to us for any further curiouser and curiouser inquiries. Stay up to date with exciting Disney News by following the Disney Parks Blog and may your stay be filled with many magical and memorable moments.

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

 Learn More About Amy

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