dlr activities 01; world of color; rainbow lights; water show; mickey head
  • On Sep 15, 2024
    Vicki from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Purchased two tickets for Sept. 18 along with lightening lane. Hubby is unable to go due to suffering a medical emergency of which I have documentation. What are my options?

    Hiya Vicki,

    Welcome to planDisney! Thank you for submitting your question to us. 

    I’m sorry your husband can no longer travel to the Disneyland Resort this month. While theme park tickets are non-refundable (policy on the theme park tickets page), you can save your unused tickets for use at a later date! One-day tickets purchased either through the Disneyland Resort website or the Disneyland Mobile App are valid for use through December 30, 2025, and multi-day tickets are valid through January 12, 2026, or within 13 days of first use, depending on which comes first. So you have plenty of time to reschedule your upcoming visit, just in time for Disneyland Resort’s 70th Anniversary in 2025! 

    If you also made theme park reservations, Hakuna Matata (it means no worries!). You can easily modify or cancel park reservations without impacting your theme park tickets! “It’s our problem-free philosophy!” You can modify park reservations on the Disneyland Resort website or the Disneyland Mobile App. Simply click on the reservation and select “Modify”. You can review available reservation dates or cancel your selected reservation. 

    If you have other questions about the Disneyland Resort, remember - you’ve got a friend in me!

    Tiffany
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Meet the Panelist: Tiffany, Texas

Hi there! My name is Tiffany and I am a social worker and happy haunt from Texas! From the moment I took my first steps down Main Street, U.S.A., I knew I was home. I'd love to help you plan your next visit to The Happiest Place on Earth!  Learn More About Tiffany

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