Hi Nancy Liliana and welcome to
planDisney! Thanks for stopping by to visit us with your question about theme park tickets for the
Disneyland Resort. I’m so sorry to hear that you’re having issues!
You can try to link your tickets to your
Disneyland Mobile App, because it might be a bit easier. There’s a diagram I often use to figure out where those Ticket ID numbers are.
Take a look at it to see if maybe it can help you.
If you need further assistance, your best bet is to call Ticket Services at (714) 781-4636.
Nancy Liliana, I hope I’ve been able to help. Don’t hesitate to come back to see us here or at
planDisney en Español if you have any more planning questions. It’s our pleasure to help you with all the details of your next
magical visit!
¡Hasta pronto!
Veronica