• On May 27, 2021
    Nancy liliana from Nuevo Leon Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased two day tickets, I have the Disneyland Confirmation # but whet I hit the "Access your eTickets" button it sends me to a page that reads: "Someone Ate the Page!..."please send me my TICKET #ID so I can link it to my account

    Hi Nancy Liliana and welcome to planDisney! Thanks for stopping by to visit us with your question about theme park tickets for the Disneyland Resort. I’m so sorry to hear that you’re having issues!

    You can try to link your tickets to your Disneyland Mobile App, because it might be a bit easier. There’s a diagram I often use to figure out where those Ticket ID numbers are. Take a look at it to see if maybe it can help you. 

    If you need further assistance, your best bet is to call Ticket Services at (714) 781-4636. 

    Nancy Liliana, I hope I’ve been able to help. Don’t hesitate to come back to see us here or at planDisney en Español if you have any more planning questions. It’s our pleasure to help you with all the details of your next magical visit!

    ¡Hasta pronto!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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