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  • On Mar 24, 2022
    Paige from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets and put specific names down for family visiting from out of the country. They can not go now and must go back to Italy. Can I transfer the unused ticket into another name? Thank you!

    Welcome to planDisney, Paige! I'm so sorry to hear that your plan to visit the Disneyland Resort with your family didn't work out how you expected. Please don't worry. You will be able to put those unused theme park tickets to good use!

    There are two ways you can change the name on your theme park tickets. You can always call Ticket Services at (714) 781-4636 to change those names ahead of your visit. You can also wait until you arrive at the turnstiles to enter the park. The Cast Member will take pictures of everyone in your party and assign a ticket to each of you. All done!

    Don't forget to make new theme park reservations before your next magical visit. It’s a really easy step we all need to take before we can enjoy a day at the theme parks. 

    Paige, I hope this information is helpful. Please feel free to come back to see us if you have any more planning questions. It’s always our pleasure to help you with all the details of your next vacation!

    Veronica 
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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