• On Aug 20, 2021
    Lindsey from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Purchased tickets online, and I think I have everything set up just wondering if we'll get cards in the mail for park entrance. I think i have everything set to go on my cell with Magic Mobile, how can I get other party members set up too?

    Hi Lindsey!

    I love a gal with a plan and it sounds like you are off to a great start! If you purchased your theme park tickets online, and you are not staying at a Disney Resort Collection Hotel, at purchase you would have been offered to have your ticket numbers emailed to you, or the option to have them shipped.

    If you went with the email option, you should not expect to receive physical cards in the mail. You can use Disney’s Magic Mobile and it sounds like you have already got that set up for yourself, great job! If you’d like to have a physical card, you can show a photo ID and the credit card, gift card, or Paypal receipt that was used to purchase your tickets at any ticket booth or Guest Relations to be issued a physical ticket card.

    If you are staying at a Disney Resort Collection Hotel you can ask for a Key to the World Card at the front desk. This card will serve as your room key and theme park tickets! If you prefer to stick with digital options, you can use Magic Mobile for park entry, and your mobile phone can open your resort door with the My Disney Experience Mobile App!

    I think it’s a great idea to help your other party members get set up with Magic Mobile. You will set them up in the same way you did for yourself from the My Disney Experience Mobile App, and you’ll need to physically have their mobile devices in hand to get set up. Currently, this isn’t something you can do for them remotely.

    Also know that while not required, MagicBands are still a fun option! MagicBands can be purchased from shopDisney in advance, or at many gift shops upon arrival. Guests of Disney Resort Collection Hotels can order MagicBands with a pre-purchase discount direct from their My Disney Experience Account! Alternately, if you have older MagicBands associated with you from a previous trip, if the battery is still working and the band is showing as active in your My Disney Experience Account, you can bring that MagicBand with you to use!

    I hope this helps to answer your question as you continue to get ready for your big trip! Please let us know what additional questions you have, we are here to help!

    Have a Magical Day!
    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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