• On Apr 21, 2021
    Bridgitte from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets and made a reservation for June 9th but never received my tickets via email. I did receive my confirmation and receipt but no tickets. Where can I get them?

    Welcome to planDisney, Bridgitte! In just about a month, you will be enjoying your next visit to the Disneyland Resort! Thanks so much for stopping in with your question. 

    Don’t worry one bit! It sounds like you have purchased your theme park tickets and made your theme park reservation, so you are good to go! If you used the confirmation numbers you received to link your tickets to your Disney account, you can actually use your Disneyland Mobile App to enter the parks. The Cast Member at the front gate can scan your ticket, right from the app on your smartphone. There's really no need for a physical ticket. Isn’t that convenient?

    If you haven’t done so already, go ahead and download the Disneyland Mobile App  to your mobile phone and sign into your Disney account. You will see your tickets listed when you tap on “Tickets and Passes.”

    Bridgitte it would be a good idea to look over the experience updates page on the official Disneyland site before your visit. This way you will know all about the health and safety protocols that will be in place during your vacation in June. 

    I hope I’ve been able to help. Please feel free to come back to see us if you have any more planning questions. Helping you with the details of your next magical visit is our pleasure!

    Veronica 
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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