• On Jul 14, 2021
    Gabriela from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets for my 2 little ones and myself on the 8th, and yesterday the 13th you guys advertised a ticket that gives the customer 4 days for the price I paid for 2. I would like to upgrade my ticket to the summer fun ticket. been on hold for 3.5h

    Welcome to planDisney, Gabriela! Being Mickey’s neighbor definitely has its perks! I’m so happy to know that you are looking to take advantage of a special ticket offer for Florida Residents

    I’m so sorry that you have had to wait so long. I’ve been right where you are. The best thing to do is start calling (407) 939-5277 starting at 7 a.m., when they start accepting calls from guests. I had to change a few things with my tickets back in April, for a trip in May and I waited a little while to get things resolved. But I did get them resolved and you will too!

    The Florida Resident Summer Fun Tickets are a super great value for us Florida Residents. They are an awesome way for all of us to enjoy the theme parks with our families, right before school starts again. Along with that offer, don’t forget to take a look at the Special Offers for stays at hotels within the Disney Resorts Collection. You never know when an offer might coincide with your dates! You can also add an offer to an existing reservation. 

    Gabriela, if you have any other questions as you continue planning your summer visit, feel free to come back to see us. We really enjoy sharing our advice with you!

    Veronica
     
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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