Father and son enjoying artwork at EPCOT's Festival of the Arts
  • On Jul 9, 2026
    Nikki from ME Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets a few years ago. Ultimately, we were unable to use the tickets (4 tickets, 2 days) but I'm not seeing anything on my account. Am I no longer able to use them? WE are planning a trip in January 2027

    Hi Nikki, and thanks for bringing your question to planDisney. As someone who also flies in from the Northeast U.S., Disney World is the practically perfect escape from the cold January weather! So let’s chat about how to use your tickets.

    One of the many aspects I love about a Disney World vacation is that there’s flexibility for when things don’t go as planned. In my experience, theme park tickets may disappear from your My Disney Experience account once they expire. However, the amount paid for an unused, expired ticket can be applied towards the purchase of a new ticket at the current price. I’d recommend calling the Tickets and Hotel Reservations phone number, and a Cast Member would be happy to discuss the options for your specific tickets.

    Depending on when you’re planning to visit in January, you may be able to catch the EPCOT International Festival of the Arts! Last year it began mid-January, but keep an eye on Disney Parks Blog for when they announce the festival dates and offerings later this year.

    The EPCOT International Festival of the Arts is one of my favorite events at Disney World because I love sampling the Food Studios around the park while checking out the different art kiosks. Much of the art is Disney-themed, and sometimes you can even meet the artists! I’ve picked up some incredible pieces over the years that bring a little Disney magic to my home. In the past, there’s also been a Disney on Broadway concert series, which is such a cool opportunity to hear Broadway performers sing, all included in your EPCOT theme park ticket.

    I’m wishing you a magical trip in January! And if you have any other questions, you’re always welcome back at planDisney.

    JoAnna
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Meet the Panelist: JoAnna, New York

Hi, friends! I’m JoAnna, an Imagineering nerd and dog mom from New York. I’ve traveled to all of the Disney parks around the globe, but Disney World will always be home.

Whether I’m navigating Rider Switch with my nephew or snacking around World Showcase with my friends, I love discovering what’s special about each of the different Disney destinations. I can’t wait to help plan your next adventure and get you on your way to making magical memories!
Learn More About JoAnna

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