Girl at Disneyworld
  • On Feb 1, 2022
    Liz from Distrito Federal Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I´ve purchased my tickets and I can´t make my park reservations, just the one reservation for the first day, but I can´t continue to make my parks reservations, it says that my tickets have being linked to another account.

    Welcome to planDisney, Liz! Thanks so much for sending us your planning question about the Walt Disney World Resort

    I’m so sorry to hear that you’re having issues making your Disney Park Pass Reservations. I find that it is sometimes easier to use a computer or internet browser instead of the My Disney Experience app to make reservations. You can also try updating your My Disney Experience app before trying again to see if that helps. 

    If you have more than one My Disney Experience account or are planning your visit with another group who may have access to your plans, just make sure you’re logged on to the account where your theme park tickets are linked. It can sometimes be confusing when you’re planning for a bigger group. Passwords and logins can be forgotten and reset often. I know I have forgotten my password more than a few times! My sister and I have also gotten confused with the accounts when we plan our trips together. It happens and can be easily resolved. 

    If you still aren’t able to make your reservations, you can call the resort at +1 (407) 827-7144 to speak to a Cast Member. If you have more than a few months before your visit, you can also send an email for more assistance. Sometimes Cast Members are able to help us with glitches that we can’t resolve on our own. 

    Liz, if you have any more planning questions, you can always come back to see us here or at planDisney en Español. ¡Siempre es nuestro placer ayudarte con todos los detalles de tu próxima visita!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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