Mobile Ordering
  • On Jan 2, 2024
    Bruce from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. We purchased a ticket for my daughter’s boyfriend but he was not able to go last minute. How can I transfer this ticket to their family for an upcoming trip they’re making?

    Hi Bruce, thanks for stopping by planDisney with your question today. I am sorry to hear your daughter's boyfriend was not able to visit Walt Disney World Resort, but I can be your guide in helping reassign the ticket to his family! 

    Transferring tickets to another guest is fairly easy. If the ticket was unused, you need to make sure the new person receiving this ticket is on your "Family & Friends" list on your My Disney Experience mobile app. Make sure that you also have marked "Yes" to sharing your list and that the new guest also has it marked as "Yes" on their app. Next, open up "Tickets and Passes", select the ticket you wish to reassign, and follow the steps to transfer the ticket to the new guest. 

    The My Disney Experience mobile app is a wonderful resource to use on visits to Walt Disney World. Not only can you keep track of all your reservations, but you can also mobile order dining, view wait times for attractions, and even make mobile purchases at select stores. If the guest receiving the new ticket doesn't want to use MagicBand+ during their visit, they can always download a Disney MagicMobile Pass to their smartphone to use instead as well. 

    Bruce, I hope all of this information helps you today! Please reach out to planDisney at any time with other questions for future visits, we are always happy to help! 


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Meet the Panelist: Frances, North Carolina

Hey ya'll! My name is Frances, I am a mom and military spouse from Texas who currently calls the Tarheel state home. My family and I enjoy visiting the Walt Disney World Resort as often as we can because we love the joy and magic every trip brings us. We consider Walt Disney World to be our "home away from home!" If you are dreaming of adventure in the great wide somewhere, then you have got a friend in me! I enjoy sharing my passion for Disney with everyone I meet! Learn More About Frances

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