Adults shopping; AA; family; Morocco
  • On Feb 12, 2024
    Gail from SD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a print at the epcot arts festival. How do I check tracking?

    Hiya, Gail, and welcome to planDisney! How exciting that you visited Walt Disney World Resort during the EPCOT International Festival of the Arts. Not only that, but you purchased a masterpiece of your own. I can't imagine a more magical souvenir! Let's look at ways to find out when you can expect your artwork to arrive.

    I chatted with a smock-wearing Cast Member who said you probably received a yellow receipt when you purchased and arranged shipping for the print. Although that won't have a tracking number, it should contain an order confirmation number. Give Merchandise Guest Services a call, and they can possibly help track your art using that number. If you don't have the receipt, I suggest you call with any pertinent information you have, such as the date of purchase, shipping address, and artist's name. 

    This colorful festival always inspires me to decorate my home with Disney touches. Did you know you can purchase gorgeous art from shopDisney? I recently bought a giclée canvas of Mickey golfing, but my husband took it for his office! I suppose I need to find another one for myself...

    Gail, I'm sending pixie dust and paintbrushes so you receive some magical mail soon. Please stop by planDisney anytime!

    Magic awaits,
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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