• On Apr 22, 2019
    Yuki from CO Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I have purchased 2 photos from photo pass through my Disney app on April 18th 2019. I've received a confirmation email of purchase but now where can I see my photos to print? I don't see any further direction to see the data. Thanks.

    Hi, Yuki! This is a great question, so I am glad you stopped by to chat with us! My family has made so many picture-perfect memories at Walt Disney World Resort, thanks to all of the Disney PhotoPass photographers. They know just the right moment to snap that memory! We usually include Memory Maker in our vacation plans because we try to stop and grab a picture whenever we see one of those photo-tastic photographers. However, I can certainly understand how you may want just a few epic photos to frame around your home. Let me walk you through downloading those you have purchased.

    You can welcome to unlimited digital downloads of any Disney PhotoPass pictures you purchase. This can be done right within the My Disney Experience mobile app or on the Disney PhotoPass website. You will need to click on one of the pictures you purchased to find the link to download the image. There should also be an option to purchase 4" x 6", 5" x 7" or 8" x 10" prints to go along with the digital download you have already purchased. Since you have already purchased the digital download, the link to download it should be active and ready to use. Once it is downloaded, just head on over to the other picture you purchased and repeat the process. If by chance the download link for either picture is not working for you, I recommend you give a Disney PhotoPass Cast Member a call as they may be the best source for problem-solving your issue.

    Thank you so much for stopping by with your question and please feel free to stop by again if you have any other questions or if you would like some tips on planning your next pixie-dusted adventure!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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