Family with Pluto; AA
  • On Dec 20, 2023
    Ginger from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello - I purchased the photo package with my Disney park tickets and I'm curious how they will know that they are capturing us?

    Hiya, Ginger. Welcome to planDisney. It's so nice to see you here!

    So the simple answer to your question is...magic. It all runs on magic! And while that's definitely true, there is also some really cool technology at work here as well. So let's talk about the ways to ensure you get all of your amazing photos with your Memory Maker package.

    First, make sure your Memory Maker purchase is linked to your account by logging into your My Disney Experience account, selecting "My Plans" from the My Disney Experience menu, and scrolling down to the heading "My Plans, Reservations and Tickets." Select "Tickets, Passes & Memory Maker" underneath this heading and scroll down to "Memory Maker Purchases." If it's not listed, you'll have to link it to your account. Once you are at the resort and a Cast Member takes your picture, scan your Disney Band, Disney MagicMobile, or you can use your My Disney Experience mobile app. To use the app, simply select the 3 horizontal lines (☰) in the bottom right-hand corner, select "Photos," tap "Link Photos" in the upper right-hand corner, and then select "Show PhotoPass Code." Your PhotoPass Photographer can scan that code as well.

    Once you have had your first picture taken, make sure to click on the photo so that a prompt to activate Memory Maker pops up. Once activated, the watermark over your pictures should disappear. Please note that if other members of your party are linked to your account through the My Family & Friends list, they should also be able to take pictures and see your pictures (as long as sharing has been enabled), but they will still see the watermark. When you download the pictures, you can share them with others without the watermark!

    Ginger, I hope your holiday trip to the Walt Disney World Resort is wonderful. Reach out again if you have any other questions!

    Today's special moments are tomorrow's memories,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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