WDW Halloween Header
  • On Oct 18, 2022
    Sophia from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased Mickeys Not So Scary Tickets and do not see them listed in my disney plans, what do I do about this?

    Hi there, Sophia!  Welcome to planDisney.

    Oh dear!  Let's see if I can help you get to the bottom of this.  With your visit in just a few days, I'm sure you would like to have all your plans finalized so you are ready to enjoy the magic!

    First, double-check your My Disney Experience account to see if your tickets for Mickey's Not-So-Scary Halloween Party are there.  In the My Disney Experience mobile app, use the menu button in the lower right corner of the home screen to select "Tickets and Passes".  Swipe through your tickets to see if you can find your party tickets.  If you are on the website instead, use the My Disney Experience drop-down menu in the upper right corner to select "My Plans".  Scroll down the page to where you see the banner with the words "My Plans, Reservations and Tickets".  On the left side, you should see a blue link for "Tickets, Passes & Memory Maker".  Click on the link to see if your tickets are there.  If you can view your tickets on the website or in the app, you are all set.  A Disney Park Pass reservation is not needed to attend Mickey's Not-So-Scary Halloween Party, so the party won't show under "Daily Itinerary" or "Future Plans".

    Now, if you can't find your tickets in your My Disney Experience account, check your email.  You should have received a purchase confirmation email from Walt Disney World Reservations.  You can link your tickets to your account using the confirmation number found in the email.  On the website, locate the blue circular ticket icon on the "My Plans" page and select "Link Tickets".  To link your tickets using the mobile app, go to "Tickets and Passes" and select the blue "plus" button at the top.

    If you do not have a confirmation email, give the Existing Tickets line a call at (407) 934-7639.  You'll be able to provide a helpful Cast Member with the email address associated with your account, and they can look up your information.

    Sophia, I hope that you'll be able to quickly have everything sorted out.  Please let us know if you have any additional questions.  Wishing you a wonderful vacation!

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.